Booking FAQs

About My Booking

1. What if I need to change my booking?
2. What if I need to cancel or transfer my booking?
3. How can I pay my balance?
4. About my ‘land-only’ booking
5. This tour price is for a Private Tour or a Group Tour?
6. Do you have Group tours?
7. What is included in your tour price?
8. What is excluded from your tour price?
9. Can I upgrade or downgrade my accommodations?
10. Can I recommend a hotel to stay at?
11. What are your transportation options?
12. Can I upgrade the transportation?
13. What is included in meals?
14. Is airfare included in the tour price?
15. What is your Payment Policy?
16. What is your Cancellation and Refund Policy?
17. What is your Children Policy?

What Happens Next

18. Booking confirmation and invoice
19. Who looks after me now?

Preparing For My Trip

20. Basic entry requirements: Passport & Visa
21. Travel money and Currency
22. ATMs
23. Exchanging money
24. Useful travel tips

Advice for Travellers

25. Recent Gtrip articles
26. Traveller reviews

Vietnam Travel FAQs

Vietnam Visa & Entry Requirements

1. Do Indian passport holders need a visa to visit Vietnam?
2. How can I apply for a Vietnam e-Visa?
3. How long does Vietnam e-Visa processing take?
4. Can Indian tourists visit Phu Quoc Island without a visa?
5. What documents should I prepare before travelling to Vietnam?

Vietnam Travel Planning

6. What is the best time to visit Vietnam?
7. How many days are recommended for a Vietnam holiday?
8. Which destinations in Vietnam are popular among Indian travellers?
9. Is Vietnam suitable for family holidays, honeymoons and group travel?
10. Can GTrip customize my Vietnam itinerary?

Indian Food & Dietary Requirements

11. Is Indian food available in Vietnam?
12. Can GTrip arrange vegetarian and Jain meals?
13. Can Indian meals be arranged during a Ha Long Bay cruise?
14. Are Halal food options available in Vietnam?

Transportation, Currency & Travel Essentials

15. Are there direct flights from India to Vietnam?
16. What currency is used in Vietnam?
17. Can Indian tourists use UPI payments in Vietnam?
18. How can I stay connected to the internet in Vietnam?
19. Is Vietnam safe for international tourists?
20. Does GTrip provide airport transfers and Fast Track services?

Booking & Travel Support

21. What is included in a GTrip Vietnam tour package?
22. Can I choose my preferred hotels?
23. What happens if my flight is delayed or my itinerary changes?
24. Will I receive assistance during my Vietnam holiday?

GTrip B2B Partner FAQs

About GTrip & B2B Cooperation

1. What is GTrip, and what services does GTrip provide?
2. Does GTrip work with travel agencies from India?
3. What makes GTrip a reliable B2B destination management partner?
4. Does GTrip offer confidential B2B net rates?
5. Can GTrip support white-label travel arrangements?

Tour Products & Destination Services

6. What types of Vietnam tour packages does GTrip offer?
7. Can GTrip customize itineraries for Indian travellers?
8. Does GTrip handle FIT, small groups and large group bookings?
9. Can GTrip arrange luxury and premium travel experiences?
10. Does GTrip organize MICE and corporate incentive travel?

B2B Quotation & Booking Procedures

11. How can travel agencies request a quotation from GTrip?
12. How long does GTrip take to provide a B2B quotation?
13. Are B2B quotations final and guaranteed?
14. Can travel agencies request revisions to a quotation?
15. How does GTrip confirm a booking?
16. Does GTrip provide detailed service vouchers and final itineraries?

Payment Terms & Cancellation Policies

17. What payment methods does GTrip accept from international travel agencies?
18. Can Indian travel agencies make payments in INR or USD?
19. What are GTrip’s deposit and balance payment requirements?
20. What is GTrip’s cancellation and refund policy?
21. What happens if the number of guests changes after confirmation?

Tour Operations & Local Support

22. Does GTrip provide English-speaking tour guides?
23. Who will coordinate the tour during operation?
24. Can GTrip assist with last-minute changes or emergencies?
25. How does GTrip handle customer complaints or service issues?
26. Can GTrip arrange special assistance for elderly travellers or guests with disabilities?

Partnership Development & Business Opportunities

27. How can a travel agency become a GTrip B2B partner?
28. Does GTrip provide Vietnam travel product materials for B2B partners?
29. Can GTrip support familiarization trips or business visits to Vietnam?
30. Does GTrip provide services beyond traditional travel arrangements?

For more details about our holidays, please see our Customer Charter page, or if the above doesn’t contain what you are looking for, see our Essential Information page.

That was the detail so now for the important bit… Happy Travels!